Frequently Asked Questions
Technical specifications, procurement policies, and operational compliance guidelines for your logistics asset management.
What types of trailers do you sell?
We offer aluminum trailers, cargo trailers, contractor trailers, dump trailers, enclosed trailers, equipment trailers, gooseneck trailers, horse & livestock trailers, and landscape trailers.
Do you offer financing options?
Yes, we provide financing options through trusted third-party lenders. Approval is subject to credit evaluation.
How long is the manufacturer warranty?
Warranty terms vary by manufacturer and trailer model. Coverage typically includes defects in materials and workmanship under normal use.
Can I return or exchange a trailer?
All sales are final unless there is a confirmed manufacturing defect or a trailer is delivered that does not match the agreed specifications.
How do I schedule delivery?
You can arrange delivery by contacting us via email. Delivery timelines depend on trailer type, location, and availability.
Can I pick up my trailer instead of having it delivered?
Yes, trailers can be picked up at our facility. Please coordinate pickup times in advance.
Do you offer custom trailer options?
We can help coordinate customizations based on manufacturer capabilities. Please contact us for details.
What maintenance is required for my trailer?
Regularly check tires, brakes, lights, bearings, and hitch components. Proper maintenance ensures safety and longevity.
Are your trailers DOT-compliant?
Yes, all trailers meet applicable U.S. Department of Transportation regulations for safety and construction standards.
Can I tow a trailer with my vehicle?
Ensure your vehicle’s towing capacity matches the trailer’s weight and payload. Refer to your vehicle manual and our buying guide.
How do I file a warranty claim?
Contact the manufacturer directly with proof of purchase and details of the issue. We can provide guidance if needed.
What colors are available for trailers?
Available colors depend on the manufacturer and trailer type. Please inquire for current options.
Do you provide accessories?
Yes, we offer a range of accessories including ramps, tie-downs, toolboxes, and more. Availability depends on trailer type.
Can I trade in my old trailer?
Trade-ins may be considered on a case-by-case basis. Contact us with details about your current trailer.
How do I contact Santoinacio Trailers?
You can reach us via email at contact@santoinaciotrailers.com or visit our website for more information.